FCA’s Guidance for Companies on the Fair Treatment of Vulnerable Customers
The subject of fair treatment of vulnerable customers has been long discussed in the UK and the FCA has moved forward in publishing the finalised Guidance.
Buy-Now-Pay-Later sector faces tighter controls – industry reaction
The Government has announced that it will legislate to bring currently unregulated, interest-free Buy-Now-Pay-Later (BNPL) into Financial Conduct Authority regulation in order to protect consumers under new plans announced by the government.
FCA announces proposals for further support to consumer credit borrowers
The Financial Conduct Authority (FCA) has announced proposals for further support to consumer credit borrowers impacted by coronavirus.
FCA research shows 12m UK adults are struggling with debt
The Financial Conduct Authority (FCA) is urging borrowers affected by coronavirus lockdowns to seek support from their banks, as its figures show 12 million consumers are likely to be struggling with bills or loan repayments.
Treasury proposes new debt recovery letter rules to support people in problem debt
The letters borrowers receive from their lenders when they are seriously behind on repayments will be easier to understand and less intimidating as a result of new rules proposed by the Treasury today.
FCA confirms support for consumer credit and overdraft customers
The Financial Conduct Authority (FCA) has confirmed measures to ensure that firms provide tailored support for users of certain consumer credit and overdraft products who continue to face payment difficulties due to coronavirus (Covid-19).