Analysis and Consultancy

Working closely with you to add value to your software investment

Getting you there...

Throughout the entire project lifecycle, our experienced team of business analysts and product consultants are on hand to help ensure that your vision is achieved.

With extensive experience of software delivery to the financial services market, the team provides a wide range of value added services including:

 

  • Workshop facilitation
  • Requirements elicitation, prioritisation and analysis
  • Process definition and improvement
  • Financier configuration setup
  • Workflow design and setup
  • Financier enhancement design and specification
  • Change management
  • UAT support
  • Training

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Keeping you at the top...

We know that the financial services market continues to evolve at a fast pace and that implementing a new software solution is only the start of things.

Whether you're looking to redefine the customer journeys, launch a new product offering or introduce enhanced levels of real time reporting, the team is ready and waiting to help you achieve this.

Our Insights

FCA’s Guidance for Companies on the Fair Treatment of Vulnerable Customers

The subject of fair treatment of vulnerable customers has been long discussed in the UK and the FCA has moved forward in publishing the finalised Guidance.

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Buy-Now-Pay-Later sector faces tighter controls – industry reaction

The Government has announced that it will legislate to bring currently unregulated, interest-free Buy-Now-Pay-Later (BNPL) into Financial Conduct Authority regulation in order to protect consumers under new plans announced by the government.

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FCA announces proposals for further support to consumer credit borrowers

The Financial Conduct Authority (FCA) has announced proposals for further support to consumer credit borrowers impacted by coronavirus.

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FCA research shows 12m UK adults are struggling with debt

The Financial Conduct Authority (FCA) is urging borrowers affected by coronavirus lockdowns to seek support from their banks, as its figures show 12 million consumers are likely to be struggling with bills or loan repayments.

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Treasury proposes new debt recovery letter rules to support people in problem debt

The letters borrowers receive from their lenders when they are seriously behind on repayments will be easier to understand and less intimidating as a result of new rules proposed by the Treasury today.

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FCA confirms support for consumer credit and overdraft customers

The Financial Conduct Authority (FCA) has confirmed measures to ensure that firms provide tailored support for users of certain consumer credit and overdraft products who continue to face payment difficulties due to coronavirus (Covid-19).

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Call us on 0845 456 5859

Welcom Digital Limited

The Exchange

Station Parade

Harrogate

HG1 1TS

T 0845 4565859

F 0845 4565253

Office hours

9am to 5.30pm Mon to Fri