Analysis and Consultancy

Working closely with you to add value to your software investment

Getting you there...

Throughout the entire project lifecycle, our experienced team of business analysts and product consultants are on hand to help ensure that your vision is achieved.

With extensive experience of software delivery to the financial services market, the team provides a wide range of value added services including:

 

  • Workshop facilitation
  • Requirements elicitation, prioritisation and analysis
  • Process definition and improvement
  • Financier configuration setup
  • Workflow design and setup
  • Financier enhancement design and specification
  • Change management
  • UAT support
  • Training

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Keeping you at the top...

We know that the financial services market continues to evolve at a fast pace and that implementing a new software solution is only the start of things.

Whether you're looking to redefine the customer journeys, launch a new product offering or introduce enhanced levels of real time reporting, the team is ready and waiting to help you achieve this.

Our Insights

Consumer finance new business grew by 2% in January 2024

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business grew in January 2024 by 2% compared with the same month in 2023. In the twelve months to January 2024, new business was 2% lower than in the same period in 2023.

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Rise in consumer credit signals revival in spending

Latest data from the Bank of England has shown that consumer credit rose more than expected to £1.9 billion in January, up 8.9% from £1.3 billion on the previous month, adding to signs of a revival in spending.

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UK set for soaring digital wallet adoption

By 2027, digital wallets are expected to comprise half of all e-commerce spend in the UK, worth £203.5 billion. Projections also estimate that digital wallet usage will more than double at UK point-of-sale, rising from 14% to 29% of transaction value over the next three years.

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Freemans unveils first customer credit offer in 13 years

Freemans is launching its first new customer credit offer in 13 years, Flexi3, which it will promote across all its owned channels as well as above the line, social, digital and TV.

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Consumer card spending at lowest point since 2022

Consumer card spending grew just 1.9 per cent year-on-year last month, significantly lower than the latest CPIH inflation rate of 4.2 per cent and the smallest growth since September 2022.

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Second charge mortgage new business volumes grew by 2% in January 2024

The second charge mortgage market reported a second consecutive month of new business volumes growth and the first growth in the value of new business since June 2023

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Call us on 0845 456 5859

Welcom Digital Limited

The Exchange

Station Parade

Harrogate

HG1 1TS

T 0845 4565859

F 0845 4565253

Office hours

9am to 5.30pm Mon to Fri