UK Trust Loans - case study

UK Trust Loans is a direct lender providing unsecured loans of up to £5,000, which are backed by a Guarantor. As a responsible lender, UK Trust Loans is focused on offering the best service and product most suitable to the customer’s needs.

In addition to a brand new website, Welcom implemented the Financier™ Loan Management System, giving both the Borrower and Guarantor clear visibility throughout the loan application.


The brief

Welcom worked with UK Trust Loans to develop a brand new website and implement the Financier™ lending platform to give UK Trust Loans the facility to offer guarantor lending

The solution

Welcom developed an end to end solution, which included:

  • Development of an engaging and user-friendly website.
  • Application consideration via 3rd party interfacing (TransUnion UK) including duplicate, credit checks and debit card validation, providing the user with a quick decision.
  • Ability to take auto leads from affiliate sites.
  • Integration of a Payment Gateway Provider.
  • A ‘My account’ section, allowing customers to view their history as well as apply for new loans.
  • Service hosting solutions including all hardware, hosting, firewalls, power, data back-up, telephone support and legislative changes.

The impact

Financier™ manages both the Customer and the Guarantor with an innovative online service that allows the Borrower and Guarantor to apply for a guarantor loan. Automated communications utilising email and SMS messaging allows both the Borrower and Guarantor clear visibility throughout the application, acceptance and account management processes.