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Government announces Financial Ombudsman Service reforms

Plans to reform the Financial Ombudsman Service (FOS) have been revealed by the Government. The reforms will return the FOS to its original role as a simple, impartial dispute resolution service that resolves complaints quickly and effectively, while ensuring it operates within a clearer and more predictable framework alongside the Financial Conduct Authority (FCA).

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In the press

Second charge mortgage new business volumes grew by 17% in 2025

Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA), said:

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In the press

Asset finance new business grew by 1% in 2025

New figures released by the Finance & Leasing Association (FLA) show that total asset finance new business (primarily leasing and hire purchase) grew by 3% in December 2025 compared with the same month in 2024. In 2025 as a whole, new business was 1% higher than in 2024.

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In the press

Consumer finance new business grew by 6% in 2025

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business grew by 10% in December 2025 compared with the same month in 2024. In 2025 as a whole, new business in this market was 6% higher than in 2024.

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Blog

Detailed Guidance: Preparing for the FCA’s New BNPL Rules

With the changes to Buy Now Pay Later (BNPL) coming into force from 15 July 2026, now is the time for firms affected by the changes to review processes, systems and get ahead before the effective date

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In the press

First-time buyer mortgage pricing opening door to Bank of Family lending

First-time buyer mortgage price wars are opening the door to increased use of later life lending by the Bank of Family, according to Key Partnerships.

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